Terms and agreements
Article 1 [Purpose]
The purpose of these terms and conditions is to stipulate the rights, obligations, and responsibilities between Lee & Koo (the Korean name is "리앤쿠", hereinafter referred to as the "Company") and the users in relation to the use of the service provided by the Company, "Shortshock" (hereinafter referred to as the "Service").Anyone wishing to use the Service should read these terms carefully. If you do not agree to these terms, you should not agree to them, register, access, or otherwise use the Service (hereinafter referred to as "Use"). Supplementary Provisions These terms shall apply from September 1, 2024. However, for Members who agreed to these terms before the effective date, these terms shall apply from the time of their agreement. In the event of any discrepancies between the Korean version and the English version of these terms, the Korean version shall prevail.
Article 2 [Definitions]
The definitions of the terms used in these terms and conditions are as follows. Any terms not defined in this article shall follow the guidelines provided on the separate pages of the Company's website or related laws, and for anything not covered, general commercial practices shall apply.
- "Company" refers to the virtual business establishment set up by the use of computers or other information communication facilities to provide services to users by offering goods or services (hereinafter referred to as "Goods, etc."). The term "Company" also refers to the operator of the mobile application and internet website (hereinafter referred to as the "Site") created and operated by the Company.
- "Service" refers to all services provided to users through various wired and wireless devices, including mobile applications and websites operated by the Company, using telecommunications facilities such as portable devices and personal computers.
- "User" refers to any member or non-member who accesses the Site and receives the services provided by the Company according to these terms.
- "Member" refers to a user who has entered into a contract with the Company, has been granted an ID, receives information from the Company, and can continue to use the paid or free services provided by the Company.
Article 3 [Supplementary Provisions]
- The Company may establish separate terms of service and operating policies for specific services, and in the event of any conflict between such terms and policies and these terms, the separate terms and policies shall prevail.
- Any matters not stipulated in these terms and the interpretation of these terms shall be governed by the relevant laws, such as the Act on Consumer Protection in Electronic Commerce, the Act on Regulation of Terms and Conditions, and related regulations or general commercial practices.
Article 4 [Disclosure, Explanation, and Amendment of Terms]
- The Company shall post these terms in a manner that allows Members to easily access them via the mobile application and website.
- These terms become effective when a user agrees to them during the registration process.
- The Company may amend these terms to the extent that they do not violate relevant laws, such as the Act on Consumer Protection in Electronic Commerce, the Act on Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Electronic Signatures Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Consumer Protection Act. In the event of any amendments, the Company shall notify Members by posting the amended terms at least 7 days prior to the effective date of the amendments. However, if the amendments are unfavorable to the Members, the Company shall provide notice at least 30 days prior to the effective date.
- Members are responsible for regularly checking the latest version of the terms, as posted within the service. If the terms are amended, Members will have the opportunity to review the new conditions when purchasing any future paid services. Members may express their refusal of the amended terms until the effective date, and if no refusal is expressed, it is considered that the Member has agreed to the amended terms. If a Member rejects the amended terms, services provided under the amended terms will not be available, and the last accepted version of the terms will continue to apply to previously purchased paid services.
- These terms become effective when a user agrees to them during the registration process.
- These terms become effective when a user agrees to them during the registration process.
Article 5 [Provision and Modification of Services]
- The Company provides users with functions such as digital content posting, data analysis, and related services through the mobile application and website.
- The Company may modify the content of the goods or services to be provided under future contracts in case of sold-out products or changes in technical specifications.
- The form, function, and design of the services provided by the Company may change or be discontinued if necessary. In such cases, the Company will not notify Members individually of each change. However, if the changes are deemed to be unfavorable to Members, the Company will notify them via postings within the service or by email.
- In the event of the preceding paragraph, the Company shall compensate Members for any damages incurred. However, if the Company can prove that it was not at fault, this does not apply.
Article 6 [Receipt of Advertising Information]
- The Company may provide users with advertising information related to personalized services, product recommendations, various events, and promotions via email, SMS, LMS, KakaoTalk, smartphone push notifications, or phone calls. Users can refuse to receive such advertising information at any time via email or other methods.
- Consent to receive advertising information can be refused, and even after consent is given, it can be withdrawn at the user's discretion. According to Article 22, Paragraph 5 of the Personal Information Protection Act, refusing consent does not limit the use of the services provided by the Company. However, access to promotional services, event notifications, and personalized service recommendations may be restricted.
- If a user does not wish to receive advertising information provided by the Company, they can change their settings through the internal settings page of the service at any time. Users may also consent to receive advertising information in the future through the settings page.
Article 7 [Suspension of Services]
- The Company may temporarily suspend the provision of services due to reasons such as maintenance, replacement, or breakdown of computer or information communication facilities, or disruption of communication. In such cases, the Company will notify users in the manner set forth in Article 11 (Notices to Members). However, if the Company is unable to notify in advance due to unavoidable reasons, the notice may be provided afterward.
- The Company may conduct regular inspections as necessary to provide services, and the regular inspection times will be announced on the service provision screen.
- If the Company is unable to provide services due to reasons such as business transfer, business abandonment, or mergers, the Company will notify Members as set forth in Article 11 and compensate consumers according to the conditions initially presented by the Company. If the Company has not notified Members of compensation standards, the Company shall pay Members the equivalent value in cash or physical items that correspond to the mileage or points accrued.
Article 8 [Membership Registration]
- Membership registration is completed when the user agrees to the terms and conditions, applies for membership registration, and the Company approves the application.
- The Company will accept the membership application unless the applicant falls under any of the following categories:
(1) The applicant has previously had their membership canceled under Article 9, Paragraph 3 of these terms. However, if more than 3 years have passed since the membership cancellation and the Company has approved the re-registration, an exception is made.
(2) The applicant used someone else's name for improper purposes.
(3) The applicant provided false information or did not fill in the required fields as presented by the Company.
(4) Other cases where the Company determines that registering the applicant as a Member would cause significant technical issues.
- The membership registration is considered complete when the Company's approval reaches the Member.
Article 9 [Termination and Disqualification of Membership]
- The Company may restrict or suspend a Member's qualifications in the following cases:
(1) The Member provided false information during the registration process.
(2) The Member failed to pay the dues for goods purchased through the Company by the due date.
(3) The Member interfered with another person's use of the service or misused their information, thereby threatening the order of electronic commerce.
(4) The Member engaged in activities that violate laws or these terms, or that are against public order and morals.
- If the same act is repeated more than twice or the reason is not corrected within 14 days after the restriction or suspension, the Company may terminate the Member's qualifications.
- If the Company terminates the Member's qualifications, it will delete the Member's registration. In such cases, the Company will notify the Member and give them at least 14 days to explain before the deletion.
Article 10 [Management of ID and Password]
- Members are responsible for managing their IDs and passwords, and they may not transfer or lend them to others under any circumstances.
- Members are responsible for any loss or damage arising from the leakage, transfer, or loan of their IDs or passwords without the Company's fault.
- If a Member becomes aware that their ID or password has been stolen or is being used by a third party without authorization, they must immediately notify the Company, and the Company will do its best to address the issue promptly.
Article 11 [Notices to Members]
- The Company may notify Members via the email address used at the time of registration.
- Members must use an email address that they can access and read when registering, and are responsible for any non-delivery of notices due to not following this guideline.
- The Company may replace individual notices to unspecified Members by posting on the Company's notice board for at least one week. However, individual notifications will be made for matters that significantly affect the Member's transactions.
Article 12 [Formation of Service Use Contract and Payment Methods]
- Members who wish to receive paid services provided by the Company within the service may apply for service use through the following or similar procedures:
(1) Viewing and selecting paid services.
(2) Clicking on "Make Payment."
(3) Confirming the order and payment amount (refund policy notification).
(4) Selecting the payment method.
(5) Reconfirming the payment amount.(6) Payment.
- Members can pay using one of the payment methods permitted and accepted by the Company:
(1) Various account transfers such as phone banking, internet banking, mail banking.
(2) Various card payments such as prepaid cards, debit cards, credit cards.
(3) Bank deposit without bankbook.
(4) Payment via electronic currency.
(5) Payment using points or mileage provided by the Company.
(6) Payment using gift certificates contracted with or recognized by the Company.
(7) Payment by phone or mobile phone.
(8) Other electronic payment methods.
- Members may use certain services for free or for a limited time as specified by the Company.
- If a Member wishes to use paid services, they can pay through methods defined by the Company, such as credit card, bank transfer, internet account transfer, or mobile phone payment. However, certain restrictions may apply depending on the characteristics of each payment method.
- If the Member's application for paid services meets the following criteria, the Company may withhold approval or delay it until the issue is resolved:
(1) Non-payment of paid service fees.
(2) Mismatch between the total amount requested and the total amount deposited.
(3) Other reasonable reasons deemed necessary by the Company.
(4) If a child under 14 applies without the consent of a legal guardian.
- If the Member's paid service use application complies with the procedures outlined above, the Company will notify the Member of its acceptance according to the method described in Article 11, and the contract is considered concluded once the acceptance notice reaches the Member.
- If the Member fails to make a payment after applying for paid services, any resulting damages are the Member's responsibility. The Company will attempt to charge the fee again when the Member updates the payment method information. This may change the start date of subsequent paid services and the date of periodic billing.
Article 13 [Company's Obligations]
- The Company shall not engage in any activities prohibited by law or these terms, or contrary to public order and morals, and shall do its best to provide Goods and services continuously and stably as stipulated in these terms.
- The Company must establish a security system to protect Members' personal information to ensure safe service use and must publish and comply with its Privacy Policy.
- The Company will make every effort to repair or restore any facilities or data loss or damage resulting from service improvements unless there are unavoidable reasons, such as force majeure, emergencies, or technical issues that cannot be resolved with the current technology.
Article 14 [Members' Obligations]
- Members shall not engage in the following activities:
(1) Providing false information during application or modification.
(2) Collecting, storing, posting, or distributing others' information.
(3) Modifying information posted by the Company.
(4) Transmitting or posting information (such as computer programs) other than the information set by the Company.
(5) Infringing on the Company's or third parties' intellectual property rights, trade secrets, patent rights, etc.
(6) Harassing, threatening, or damaging the reputation or interfering with the business of the Company, other Members, or third parties.
(7) Engaging in other illegal activities in violation of current laws.
- If a Member engages in the prohibited activities listed above, the Company may take appropriate measures, such as restricting or suspending service use, terminating the contract, claiming damages, or reporting to investigative agencies, depending on the severity of the violation.
Article 15 [Ownership of Copyrights and Restrictions on Use]
- The copyrights and intellectual property rights for works created by the Company belong to the Company.
- Members shall not use or allow third parties to use the information obtained by using the Company, which is copyrighted or belongs to the Company, for profit without the Company's prior consent through reproduction, transmission, publication, distribution, broadcasting, or other methods.
Article 16 [Termination of Use Contract and Refunds]
- If a Member wishes to terminate a paid service use contract, they must submit a termination form provided by the App Store or Google Play, or apply for termination through the Company's customer support (email: aj.koo@shortshock.net) for the termination to take effect. The unilateral deletion of the application by the Member does not constitute a service termination request.
- Members may apply for the termination of the use contract within the specified periods depending on the type of paid service:
(1) Monthly subscription service:
• Within 7 days (24 hours x 7 days) from the first billing date.
• Within 3 days (24 hours x 3 days) after the second billing or beyond
(2) Annual subscription service:
• Within 14 days (24 hours x 14 days) from the first billing date.
• Within 3 days (24 hours x 3 days) after the second billing or beyond.
- Upon receiving a valid termination or refund request from a Member, the Company will proceed according to the termination or refund policy specified in each paid service. However, the following cases do not constitute valid termination requests, and the Company may refuse to process the termination or refund:
(1) If the Member fails to use the service within the usage period due to their mistake.
(2) If the Member unilaterally deletes the application without notice and does not use the service.
(3) If the Member unilaterally fails to pay the fees without notice.
(4) If it is determined that there is no valid reason for the termination or refund.
- If a Member terminates a paid service midway, the refund amount will follow the refund policy of the App Store or Google Play and may be subject to deduction of refund fees and payment processing fees. However, in reasonable circumstances, the Company may issue a refund through a separate procedure, but the refund amount will still be calculated based on the App Store or Google Play's refund policy unless otherwise specified.
- Upon completion of the termination of the paid service use contract, all personal information and data of the Member, except for the information that the Company is required to retain under relevant laws and the Privacy Policy, will be deleted.
- The Company is not obligated to provide refunds for services acquired by Members for free or without cost through promotions, etc.
- Notwithstanding the provisions of these terms, if a Member violates the obligations set forth in Article 14, Paragraph 1, the Company may terminate the service use contract and is not obligated to provide a refund.
- In case of any conflict between these terms and the refund policy of the App Store or Google Play (e.g., the refund processing time), the refund process for services sold through these stores will follow their respective refund policies. Please note that if the automatic renewal feature is enabled on the Member's store account, the subscription fee will be automatically charged each month. Even if the Member does not use the paid service, the Company is not obligated to provide a refund if the service period has elapsed.
Article 17 [Limitation of Liability and Exemption Clauses]
- The Company is exempt from liability for service provision if it cannot provide services due to force majeure events such as natural disasters or similar circumstances, or due to line failures caused by telecommunications service providers.
- The Company is not responsible for any service use disruptions caused by the Member's fault.
- The Company is not responsible for the reliability, accuracy, or content of information, materials, or facts posted by Members in relation to the service.
- The Company is not liable for the use of services provided for free, except in cases where special provisions exist in relevant laws.
- The Company is not responsible for disputes arising between Members or between Members and third parties using the service as a medium.
- The Company is not responsible for security issues arising from the Member's mobile environment or other matters beyond the Company's control, or issues arising from network hacking that are difficult to defend against with the current level of security technology, without the Company's fault.
- The Member decides where to post content using the service on any platform. The Company is not responsible for any issues arising from the Member's violation of the platform's policies or posting illegal content.
Article 18 [Dispute Resolution]
- The Company operates a dispute resolution procedure to reflect Members' legitimate opinions or complaints and to compensate for any damages.
- The Company will prioritize processing complaints and opinions submitted by Members. However, if prompt processing is difficult, the Company will inform the user of the reason and the processing schedule.
- If a dispute arises between the Company and a Member regarding electronic commerce and the Member requests damage relief, the dispute may be resolved through mediation by a dispute resolution agency commissioned by the Fair Trade Commission or the governor of the relevant city or province.
Article 19 [Jurisdiction and Governing Law]
- Lawsuits concerning disputes between the Company and Members shall be brought before a court with jurisdiction under the Civil Procedure Act.
- The laws of the Republic of Korea shall apply to disputes between the Company and Members.
Supplementary Provisions
- hese terms shall apply from September 1, 2024. However, for Members who agreed to these terms before the effective date, these terms shall apply from the time of their agreement.
- In the event of any discrepancies between the Korean version and the English version of these terms, the Korean version shall prevail.